Support for Agari DMARC Protection, Cloud Email Protection & Suspicious Email Analysis
If you’re using any of the above listed products, please use any of the following support options.
Request a Health Check
Whether your Email Security solution has recently been deployed or has been in place for many years, assessing the current state of your solution will ensure that it meets Fortra’s best practice guidelines for email security.
Designed to evaluate your deployed solution’s architecture, policies, and processes to help identify potential gaps and provide recommendations, Fortra Email Security’s Health Checks can get your organization up to the latest email security standards your organization demands.
Providing an objective report of the current state of the solution provides senior decision makers with actionable intelligence to make informed decisions from. Find out more about Professional Services from Agari, including Enterprise, Premium, Core or Business tiers and more, and how to choose the right fit for your organizational needs on our Services page.
Support for Clearswift's Secure Gateways
If you’re using Secure Gateway products from v5.7 or earlier, please use one of the following support options.
How to Access Clearswift Product Support
What Can You Expect?
Product updates to correct software faults identified within supported software and new enhancements to supported software as they are made available. Issues reported either by telephone or email are recorded on our central database and assigned to one of our Support Engineers to follow up.
Please give as much information as possible when logging a call to ensure that it is given the correct priority. All calls are dealt with in a prompt and efficient manner, but should you wish to escalate any issues, please feel free to speak to our Support Manager.
Prefer to troubleshoot on your own?
We have self-paced training designed to help you get the most out of your Clearswift solutions.
Request a Health Check
Whether your Clearswift Secure Gateway solution has recently been deployed or has been in place for many years, assessing the current state of your solution will ensure it meets Fortra’s best practice guidelines for email security.
Our Health Checks are designed to evaluate your deployed solution’s architecture, policies, and processes to help identify potential gaps and provide recommendations to get up to the email security standards your organization expects.
Providing an objective report of the current state of the solution provides senior decision makers actionable intelligence and the opportunity to make informed decisions on need and scope. Find out more about the Professional Services offered from Clearswift, and how to find the right professional service for your organization in our information sheet.
