Suspicious Email Analysis

Triages reported emails with expert analysis and automated user feedback.

Detect, Analyze & Mitigate Advanced Email Threats


Enterprises struggle to stop email threats from routinely reaching user inboxes, leading to Business Email Compromise (BEC) and ransomware attacks. While users become more adept at identifying suspicious emails and enterprises invest in increasingly sophisticated frontline email security stacks, threat actors continue to deploy emails designed to trick employees. Unfortunately, security teams with limited expertise, time, and budget have difficulty stopping every threat and ,lack the time to respond to reporters to encourage future reporting, placing enterprises at risk. 

Suspicious Email Analysis helps enterprises by providing expert triage and automated responses to user-reported emails, ensuring real threats are quickly identified while users receive timely feedback to reinforce security awareness training programs.

Expert-Verified Threat Intel from Millions of Users


Advanced email threats use social engineering techniques that supplemental frontline security stacks fail to detect. To complicate matters, security analysts struggle to manage the high volume of suspicious emails reported, which leads to malicious emails landing in employee inboxes.

Fortra helps enterprises efficiently source and analyze intelligence from suspicious emails reported by users. We gather threat intelligence from users across a wide variety of enterprises and promptly follow up with each reporter and the SOC team to close the communication gap, while proactively monitoring for look-alike domains and socially engineered emails designed to slip past email security stacks and prey on users. 


Continuously collects suspicious email intelligence reported by your employees 

Global Client Base

Collects internally verified and curated threat indicators across our entire client base of global users 

Email Threat Indicators

Compiles suspicious URLs, IPs, file hashes, and malicious email addresses from reported threats 

Proprietary Feeds

Interfaces with other Fortra intelligence sources to identify and extract additional threats, such as credential theft indicators, impersonations, and look-alike domains 

Separate Real Threats from the Noise


A vast majority of suspicious emails reported by users are either non-malicious spam or related to other non-issues, hindering the separation of real threats from noise. Because of this, many potential email threats need expert analysis to be accurately dispositioned, resulting in significant alert fatigue for overburdened security teams. And combating this problem on your own can be nearly impossible if your employees don’t know what to look for when it comes to phishing emails or advanced email attacks. 

Luckily, Fortra’s Training and Response Bundle can have this covered – even if your employees don’t – as it can help stop email threats by delivering both world-class Security Awareness Training (SAT) from Fortra’s Terranova Security and Fortra’s Suspicious Email Analysis (SEA). 

In fact, once users properly are trained on what to look for and how to report suspicious emails properly, Fortra’s expert analysts efficiently process them while maintaining updated communication along the way.

Automation then expedites the review of massive quantities of reported emails, and human analysts provide the valuable context necessary to ensure accurate classification of email threats. 

This bundled managed service can ensure that suspect advanced email threats are identified, easily reported and quickly mitigated, which enhances the accuracy of threat detection and features a fast and responsive feedback loop. 

High-quality instant email analysis. Quick responses & good support on questions!

Global Auto Mfr. on Fortra's Suspicious Email Analysis

Mitigate Threats Across the Entire Organization


Hunting and removing known threats across user inboxes requires multiple, time-consuming steps. Without proper tools, analysts must use manual intervention, which is inefficient and challenging to scale, when time is of the essence while combatting BEC and ransomware threats. 

This is where Fortra’s Suspicious Email Analysis shines by mitigating email attacks via the identification and suspension of advanced threats, such as look-alike domains designed to target your employees before emails are sent, as well as referencing threat indicators to block emails from registered look-alike domains.  
In addition, it eliminates threats that have evaded initial detection and were previously delivered to inboxes by integrating with Cloud Email Protection’s Continuous Detection and Response to scan inboxes for the latest threat indicators. These indicators of compromise are identified by multiple Fortra intelligence sources to neutralize attacks in multiple inboxes. 

Threat Indicators

Eliminate email-borne payload threats before they reach user inboxes 

Automated Remediation

Mitigate social engineering threats that get past email security stacks 

Threat Reporting

Maintain complete visibility of all email-borne threats attacking your employees and enterprise 

Complementary Fortra Security Solutions

Fortra’s Suspicious Email Analysis pairs well with the following Fortra email security solutions:

Cloud Email Protection

Provides advanced threat protection from an integrated cloud email security platform.

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Learn about Fortra's Advanced Email Security solutions


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